Viewing audit logs
- From the sidebar, click Audit Logs (under the Data section)
- You’ll see a chronological list of actions, most recent first
| Field | Description |
|---|---|
| Action | What happened (e.g. “Photo approved”, “Session created”) |
| Entity | Which record was affected (with a link to it, if it still exists) |
| User | Who performed the action |
| Date & time | When it happened |
| Details | Additional context (e.g. rejection reason, field values changed) |
Filtering and searching
Use the controls at the top to narrow down the log:
| Filter | Options |
|---|---|
| Search | Free-text search across user email and entity name |
| Entity type | Session, Session Field, Submission/Photo, Master List, Person, Changeset, Card Template, Wallet Template, Wallet Pass, Directory Sync, User, Export, Billing, Organisation |
| Action | Created, Updated, Deleted, Archived, Approved, Rejected, Applied, Rolled Back, Deactivated, Reactivated, Erased, and more |
| Date range | From/to date picker |
Common action types
| Action | When it’s logged |
|---|---|
session.created | A new session is created |
session.archived | A session is archived |
photo.approved | A photo submission is approved |
photo.rejected | A photo submission is rejected |
changeset.generated | A changeset is generated from a session |
changeset.applied | A changeset is applied to a Master List |
changeset.rolled_back | A changeset is rolled back |
person.created | A person is added to a Master List or session |
person.deactivated / person.reactivated | A person is soft-deleted or restored |
person.erased | A person’s data is permanently erased (GDPR) |
master_list.deleted | A Master List is deleted (its passes are revoked first) |
pass.generated | A wallet pass is created |
pass.revoked | A wallet pass is revoked |
pass.verified | A wallet pass QR code is scanned for verification |
wallet_template.created / .updated / .archived | A wallet pass template changes |
directory.configured / .scheduled / .removed | A directory connection’s sync config changes |
user.created | A team member is added to the organisation |
export.started / .completed / .downloaded | An export job moves through its lifecycle |
billing.* | Plan changes, subscription, and payment events from Stripe |
Exporting audit logs
Click Export to CSV to download the filtered log entries as a spreadsheet. This is useful for compliance reporting or sharing with auditors. The export includes all columns: date, user, action, entity type, entity name, and details.Exports are capped at 10,000 rows. If your filtered result exceeds this, CaptrID warns you and exports the most recent 10,000 — narrow the date range or entity type to capture the rest.
Who can see audit logs
| Role | Access |
|---|---|
| Organisation Admin | Full access to all audit logs |
| Coordinator | Can view audit logs |
| Capturer | No access |
Audit logs are immutable — they cannot be edited or deleted, even by Organisation Admins. This ensures a trustworthy record for compliance purposes.
What’s next?
Person Erasure
Learn how to permanently erase a person’s data for GDPR compliance (logged in audit trail).
Organisation Settings
Configure data retention, auto-archive, and coordinator permissions.