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CaptrID logs every significant action in your organisation automatically. Audit logs give you a complete, tamper-proof record of activity — useful for compliance, troubleshooting, and understanding who changed what.

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Viewing audit logs

  1. From the sidebar, click Audit Logs (under the Data section)
  2. You’ll see a chronological list of actions, most recent first
Audit log list showing recent actions including photo approvals, session creation, and changeset events with timestamps

The Audit Logs screen showing a chronological list of actions with user, entity, and timestamp columns

Each log entry shows:

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Filtering and searching

Use the controls at the top to narrow down the log:
Audit log filter bar with a free-text search box, entity type dropdown set to Wallet Template, action dropdown, and date range selector

Audit log filtered by entity type — here, showing only wallet template events

Filters combine with AND logic — for example, you can search a user’s email and filter to Wallet Template events in the last 7 days.
The entity-type filter is the quickest way to audit one area — set it to Wallet Template to see every pass-template change, or Directory Sync to review configuration changes to a connection.

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Common action types

This isn’t the full list — coverage has expanded across billing, provisioning, directory sync, exports, and per-field schema changes. Use the Entity type filter to browse a specific area.

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Exporting audit logs

Click Export to CSV to download the filtered log entries as a spreadsheet. This is useful for compliance reporting or sharing with auditors. The export includes all columns: date, user, action, entity type, entity name, and details.
Exports are capped at 10,000 rows. If your filtered result exceeds this, CaptrID warns you and exports the most recent 10,000 — narrow the date range or entity type to capture the rest.

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Who can see audit logs

Audit logs are immutable — they cannot be edited or deleted, even by Organisation Admins. This ensures a trustworthy record for compliance purposes.

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What’s next?

Person Erasure

Learn how to permanently erase a person’s data for GDPR compliance (logged in audit trail).

Organisation Settings

Configure data retention, auto-archive, and coordinator permissions.