Plans overview
| Starter | Pro | Business | Enterprise | |
|---|---|---|---|---|
| Monthly | A$59 | A$149 | A$299 | Contact us |
| Annual | A$590 | A$1,490 | A$2,990 | Contact us |
| Master Lists | 1 | 3 | Unlimited | Unlimited |
| People | 500 | 2,500 | 10,000 | Unlimited |
| Card Templates | 2 | 10 | Unlimited | Unlimited |
| Storage | 5 GB | 25 GB | 50 GB | 100 GB |
| Directory Sync | — | 1 connection | Multiple | Unlimited |
| Digital Cards | — | 1 template | Unlimited | Unlimited |
| Org Admins | 1 | 2 | 3 | 5 |
| Coordinators | 2 | 5 | 10 | Unlimited |
| Capturers | 5 | 20 | 50 | Unlimited |
| Support | Priority | Priority | Dedicated + SLA |
Viewing your usage
The Billing screen shows your current plan and usage bars for each limit:
- Master Lists
- Card Templates
- Wallet Templates (Pro and above)
- Session People
- Master List People
- Storage
Upgrading or downgrading
- Go to Billing in the sidebar
- Find the plan you want
- Click Upgrade or Downgrade
- You’ll be taken to the Stripe payment portal
- Review the prorated amount and confirm
For Enterprise plans, click Contact Us to discuss your needs with our team.
Managing payment details
Click Manage Subscription to open the Stripe Customer Portal, where you can:- Update your payment method
- View and download past invoices
- Cancel your subscription
Free trial
New accounts start with a 14-day free trial at Pro-tier feature access. During the trial:- All Pro features are available
- No payment details required
- A banner shows how many days remain
What happens at limits
- Existing data is never deleted when you reach a limit
- Creating new sessions, people, or templates beyond your plan allowance is blocked
- You’ll see a message explaining the specific limit and suggesting the next tier
- Upgrade at any time to unlock more capacity
What happens on cancellation
- Your data is preserved for 90 days after cancellation
- Your account enters a read-only state — you can still export data but can’t create new sessions
- You can resubscribe at any time to regain full access
- After 90 days, data may be permanently removed