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After capturers submit photos, they arrive in the Submissions tab of your session for review. As an admin or coordinator, you decide which photos are accepted.

Viewing submissions

  1. Open your session from the sidebar
  2. Go to the Submissions tab
  3. Use the status filter to focus on what needs attention:
    • Pending — New submissions awaiting your review
    • Approved — Photos you’ve already accepted
    • Rejected — Photos you’ve sent back for a retake

Reviewing a photo

Click on any submission to see the full-size photo along with the person’s details. From here you can:
Only one photo per person can be approved at a time. If you approve a new photo, the previous approved photo is automatically superseded — it’s kept in the history but is no longer the active photo.

Quality scores

Each submission carries a quality verdict — a score plus flags for issues like blur, poor exposure, or a busy background — generated automatically seconds after upload. Use it to triage: a flagged photo deserves a closer look, but the decision is always yours. See Photo Quality & Standardisation for what the checks cover.

Rejecting an approved photo

Approved photos — including ones auto-approved during a Photo Day session — can still be rejected if you spot a problem later. The person returns to needing a photo, and your rejection reason reaches the capturer as usual.

Rejection reasons

When you reject a photo, include a clear reason so the capturer knows what to fix. Common reasons:
  • Poor lighting or harsh shadows
  • Photo is blurry or out of focus
  • Wrong person photographed
  • Eyes closed
  • Background too busy
  • Subject not centred in frame
The capturer receives an email notification with your rejection reason and can submit a new photo.

Bulk review tips

  • Use the Pending filter to work through new submissions efficiently
  • Photos are shown with the person’s name and UID for easy identification
  • The submission count on the Overview tab shows how many are pending review

Photo statuses

What happens after approval

Approved photos are:
  • Shown as the person’s current photo throughout the session
  • Available for export (ZIP download with custom filenames)
  • Available for ID card printing via card templates
  • Included when you generate a ChangeSet to sync back to your Master List